Privacy Policy

Protecting your private information is our priority. This Privacy Policy applies to, and Liftoff! Certified Franchise Consultants and governs data collection and usage and explains how your personal information is collected, used and disclosed by us. For the purposes of this Privacy Policy, unless otherwise noted, all references to Liftoff! Certified Franchise Consultants include and Liftoff!.

The Liftoff! website is a franchising education, information, and resources site. By continuing to view, make use of, and/or browse the Liftoff! website, you consent to the data practices described in this statement. If you are dissatisfied with any part of this Privacy Policy, your sole and exclusive remedy is to discontinue using the site.

This Privacy Policy applies to the website “”, and its associated subdomains, alongside our business operations.  This site is not intended to be accessed by any citizens or residents of the European Union and/or the United Kingdom.

E-mail Communications

From time to time, Liftoff! may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Liftoff!, you may opt out of such communications by replying “STOP” – or – clicking on the UNSUBCRIBE button – or – emailing

Telephonic SMS/Text Communications

From time to time, Liftoff! may contact you via telephonic SMS/Text messages for the purposes of reminding you about meetings, and/or scheduling of appointments. The number of telephonic SMS/Text messages will be about two per meeting, not to exceed 10 per month.

You will not receive telephonic SMS/Text messages unless you explicitly agree to receive such SMS/Text messages on a phone number that you voluntarily provide to us and so designate as available to accept telephonic SMS/Text messages from us.

If you would like to stop receiving such communications via telephone SMS/Text message, you may opt out of such communications by replying with an SMS/Text message “STOP” – or – emailing

Collection of your Personal Information

Personal Information you give us. In order to better provide you with products and services offered, Liftoff! may collect personally identifiable information which you will be asked to voluntarily provide.  Typically, if you choose to use our services or request that we send information to you, you may be asked to supply certain personal information (specified below).

We use the information that you voluntarily provide to respond to your questions or comments. We may also store your comments for future reference. Similarly, we use the information you choose to provide us to allow you to receive e-mail newsletters, or receive further information about our products, services, or events. Providing this information is completely voluntary; we do not collect personal information from you unless you provide it to us,  such as your:

  • First and Last Name
  • E-mail Address
  • Phone Number
  • Mailing Address

Liftoff! may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Language, Interests, City and Country

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) sending us an email message; and (b) signing up for special offers or programs from selected third parties.

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Automatically Collected Information (including Cookies)

Non-Personal information we collect (automatically). As you interact with our website, we automatically collect technical data about the pages viewed, date and time, and browser type. Information about your computer hardware and software may also be automatically collected by Liftoff!.

This information can include: your IP address, browser type, domain names, access times,  referring website addresses, and in some cases geographic regions. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Liftoff! website.

We do not make any association between this information and a visitor’s identity. We use cookies to identify your browser as you visit pages on this Site. Cookies are small bits of information stored on your browser. Cookies enable browsers to “remember” information related to a specific user, and also improve navigational reliability within a given site. Liftoff! uses cookies to identify the areas of our website that you have visited to enhance the performance and functionality of our website but non-essential to its use.

However, without these cookies, certain functionality like videos may become unavailable. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place personal information in cookies.

Use of your Personal Information
Liftoff! collects and uses your personal information to operate and deliver the services you have requested.

Liftoff! may also use your personally identifiable information to inform you of other products or services available from Liftoff! and its affiliates.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To send periodic emails, newsletters, and/or updates
  • To Exercise our Rights, where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms and Conditions relating to your use of our website.
  • Legal compliance: we use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
  • To ensure network and data security: We process your personal information to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks, and to comply with applicable security laws and regulations. The threat landscape on the internet is continuously evolving, which makes it more critical than ever that we have accurate and up-to-date information about your use of our Services.


Security of your Personal Information

Liftoff! secures your personal information from unauthorized access, use, or disclosure. Liftoff! uses the following methods for this purpose: SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Sharing Information with Third Parties

Liftoff! does not sell, rent or lease its customer lists to third parties.

Liftoff! may share data with third parties to help perform statistical analysis, send you email, Telephonic SMS/text messages, or postal mail, provide customer support, or arrange for deliveries. All these third party services are necessary and essential to our operations and are undertaken for your benefit, to help us improve our services and provide you a better experience, as well as to facilitate communications with you.

We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you. All such third parties have their own privacy policies which govern their use of the personal information, and they are prohibited from using your personal information except to provide these necessary services to Liftoff! (in accord with their own privacy policies, and they are required to maintain the confidentiality of your information) For further information please refer to the privacy policies of these third party services before continuing to use this website.

Liftoff! may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Some examples of circumstances when Liftoff! may disclose your personal information, in this manner include when required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Liftoff! or the site; (b) protect and defend the rights or property of Liftoff!; and/or (c) act under exigent circumstances to protect the personal safety of users of Liftoff!, or the public. In such event, if we are legally compelled to disclose personal and/or non-personal information, we shall furnish only that portion of the information that is legally required.

Right to Deletion
Subject to certain exceptions set out below, on receipt of an email request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen
Liftoff! does not knowingly collect personally identifiable information from children under the age of thirteen. If we become aware that we have collected Personal Data from anyone under the age of 13, we take steps to remove that information from our servers. Please notify us if you have information of any individuals under the age of 13 using our website so that we can take such action to remove such information and prevent their access to our website.

All website visitors must be 18 years of age or older.  This website is not intended for persons below the age of 18.  By your continued use of the website, you represent that you are 18 years of age or older, and hereby understand and acknowledge that Liftoff! will rely on your representation of being 18 years or older.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data via the website, please contact us (via email to )

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement
Liftoff! reserves the right to change this Privacy Policy from time to time. We will notify you about changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. If you are dissatisfied with any part of such modified Privacy Policy, your sole and exclusive remedy at that time is to discontinue using the site.

Succession Policy

If we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

Complaints and Dispute Resolution

If you have any complaint or concern regarding your personal data (personal data) under this Privacy Policy, or arising under the Privacy Policy please contact us at  We suggest that you put in the subject line of any email or communication “Privacy Policy” or “Privacy Complaint.”  We will respond within 45 days. If this does not resolve your concern, you have the right to escalate as follows.  You can exercise the rights set forth in our Mediation and Arbitration clause herein.

Mediation and Arbitration

You also agree that, in the event any dispute or claim arising out of or relating to your use of the Site or the Services or this Privacy Policy that does not relate to your personal data (personal data), or that is not covered by the previous paragraph, you and LIFTOFF! will attempt in good faith to negotiate a written resolution of the matter directly between the parties.

You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Minnesota with the American Arbitration Association, subject to their rules on Mediation, with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that to the maximum extent permitted by applicable law, you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.

If you and Liftoff! do not resolve any dispute under this Privacy Policy by informal negotiation or mediation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

California Residents

Use of the Liftoff! website is also subject to the CCPA, the California consumer privacy law enacted in 2018, which extends to California consumers (individuals) various rights with respect to their personal data/information. If you are a consumer based in California, the rights you have include:

Right to Disclosure

  1. Right to request Liftoff! to disclose to you: (a) the categories of personal information collected by us; (b) the categories of sources from which the personal information is collected; (c) the business or commercial purpose for collecting or selling personal information (but we don’t sell personal information); (d)  the categories of third parties with whom we share personal information; (e)  the specific pieces of personal information we have collected about you, the consumer—in all cases upon a consumer request by Email or by postal mail.
  2. If we receive a consumer request by email to access their personal information, we will promptly take steps to disclose and deliver, free of charge, the personal information required by law, which may be delivered by mail or electronically. If delivered electronically, the information shall be in a portable, and if technically feasible, readily usable format permitting transfer by the consumer.  We are not required to respond to your such consumer requests more than twice in a 12-month period. You can make such a consumer request only by email or postal mail to the addresses set forth at the end of this document.  We are required to disclose and deliver the required information to you free of charge within 45 days of receiving an email request. The 45-day time period can be extended once by an additional 45 days when reasonably necessary, provided we give you notice during the first 45-day period.  The disclosure will cover the 12-month period preceding our receipt of your email request.  The disclosure must be in writing and delivered by mail or electronically at your option, in a readily usable format that facilitates onward transfer of the information by you.
  3. We need not retain any personal information collected for a single, one-time transaction if we do not sell or retain the information nor use it to reidentify or link data maintained as your personal information.
  4. We are required to disclose at or before the point of collection of personal information: (a) the categories of personal information to be collected, and (b) the purposes for which such categories will be used, and we believe that this Policy achieves those goals.  Additional categories of personal information may not be collected or used without providing you with notice.

Our Privacy Policy (see above) addresses all the foregoing disclosures required under the CCPA, and our contact information for any such consumer requests under CCPA is as follows.

Contact Information

Liftoff! welcomes your questions or comments regarding this Statement of Privacy. If you believe that Liftoff! has not adhered to this Statement, please contact Liftoff! at:


Liftoff! Certified Franchise Consultants

202 North Cedar Ave., #1

Owatonna, Minnesota 55060


Email Address:


Telephone number:

(952) 900-7557


Effective as of March 1, 2023